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Privacy Policy

Privacy Policy

Who we are

Our website address is: https://monroestreetanimalhospital.unleasheddigital.site

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Forms submission may be sent via email to our company.

Frequently Asked Questions
Faqs

Frequently Asked Questions

We know caring for a pet often comes with questions from wellness plans and medications to what to expect at your next visit. To make things easier, we’ve gathered answers to some of the most common questions our clients ask. If you don’t see your question here, please don’t hesitate to reach out. We’re always happy to help.

Yes. We work with Cherry, and Care Credit to offer payment plans.

Yes! We’re always happy to welcome new pets and families into our Monroe Street Animal Hospital community.

Because heartworm preventives are prescription medications, pets need a current exam and annual heartworm test before refills. This keeps your pet safe and ensures the medication will work as intended.

Yes! Parasites are active all year in our warm, humid climate. That’s why we strongly recommend keeping pets on prevention every month, all year long.

Yes! We offer Snout Wellness Plans designed to spread out the cost of preventive care. These plans make it easier to keep up with exams, vaccines, and testing throughout the year.

In many cases, yes. Rechecks allow us to confirm that your pet’s treatment plan is helping, adjust doses as weight or health changes, and catch side effects early. They also help prevent masking bigger problems with medications that “quiet” symptoms. Rechecks keep your pet’s care on track and ensure prescriptions remain safe, legal, and appropriate. Helpful tip: Bring notes about appetite, drinking, bathroom habits, itch or pain scores, pill bottles, and even short videos when you come in. These details help us tailor your pet’s care.