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Frequently Asked Questions
Faqs

Frequently Asked Questions

We know caring for a pet often comes with questions from wellness plans and medications to what to expect at your next visit. To make things easier, we’ve gathered answers to some of the most common questions our clients ask. If you don’t see your question here, please don’t hesitate to reach out. We’re always happy to help.

Yes. We work with Cherry, and Care Credit to offer payment plans.

Yes! We’re always happy to welcome new pets and families into our Monroe Street Animal Hospital community.

Because heartworm preventives are prescription medications, pets need a current exam and annual heartworm test before refills. This keeps your pet safe and ensures the medication will work as intended.

Yes! Parasites are active all year in our warm, humid climate. That’s why we strongly recommend keeping pets on prevention every month, all year long.

Yes! We offer Snout Wellness Plans designed to spread out the cost of preventive care. These plans make it easier to keep up with exams, vaccines, and testing throughout the year.

In many cases, yes. Rechecks allow us to confirm that your pet’s treatment plan is helping, adjust doses as weight or health changes, and catch side effects early. They also help prevent masking bigger problems with medications that “quiet” symptoms. Rechecks keep your pet’s care on track and ensure prescriptions remain safe, legal, and appropriate. Helpful tip: Bring notes about appetite, drinking, bathroom habits, itch or pain scores, pill bottles, and even short videos when you come in. These details help us tailor your pet’s care.